Strategy
10 Nov 2026
Do I need a CRM for a small trade business?
Contents What a CRM is, in plain English When a notebook or spreadsheet is enough Signs you’ve outgrown it What a CRM…
Read the postBlog
From the desk
Notes on local SEO, AI systems, and running a small business without the noise.
Strategy
Strategy
28 Oct 2026
Should I put prices on my trade website?
Contents What a customer does before they ring you “Every job’s different” (and other reasons people don’t) What to put on the…
Read the post
Strategy
25 Oct 2026
What happens after I say yes to a website?
Contents The first call, at a time that suits you Seeing your site before you pay a deposit The deposit and the…
Read the post
Strategy
12 Oct 2026
Where Do Your Enquiries Actually Come From? How to Track Leads Without a Dashboard
"Most of our work comes from word of mouth" is often a guess. Ask every enquiry one question, keep one list, and…
Read the post
SEO
12 Oct 2026
How Do I Get More Google Reviews Without Feeling Awkward Asking?
Asking for Google reviews feels awkward, but it does not have to. Get your review link ready, know when to ask, and…
Read the post
Business Systems
12 Oct 2026
Quote Sent, Customer Gone Quiet: How to Follow Up Without Being Pushy
Most quotes go quiet because life got busy, not because the answer is no. Set a follow-up date, send three short messages…
Read the post
SEO
3 Oct 2026
Why Does My Competitor Show Up on Google Maps and I Don’t? The Honest Answer
Google ranks local businesses on relevance, distance and prominence. Here is why a competitor can outrank you on the map, and how…
Read the post
SEO
3 Oct 2026
Is Your Business Invisible on Google Maps? The 60-Second Test for Leeds Businesses
Searching for your own business name proves nothing. Try this 60-second test to see whether Leeds customers can find you on Google…
Read the post
Automation
22 Sep 2026
What Is Jev? The New AI Model Quietly Powering Faster, Cheaper Website Decisions
TypeSafe AI released Jev on 15 September 2026 — a fast, cheap decision model already showing up in SEO tools. Here is…
Read the post